F.A.Q

ORDERS PLACED AFTER DEC 16, 2013 WILL BE SHIPPED AFTER THE NEW YEAR.

HOW LONG DOES IT TAKE TO SHIP ORDERS?
Orders are usually processed between 2-3 business days.

I WANT THE SOLD OUT ITEMS.  WHAT DO I DO?
We only make our goods in a small quantity at a time. So please check back often or send us an email at hello@jaturon.com and let us know which item(s) you want to purchase.  

WHAT ARE YOUR SHIPPING RATES?
Items are shipped from the United States with the following rates (except notecard sets which are a little bit cheaper).

Ship To
United States $4.00 USD $2.00 USD (with another item)
Canada $5.00 USD $3.00 USD (with another item)
Elsewhere $8.00 USD $4.00 USD (with another item)

INTERNATIONAL ORDERS
International orders are shipped through the United States Postal Service. Please note, we are not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office regarding rules and regulations that may apply to you.

DO YOU CHARGE SALES TAX?
We charge a sales tax of 7% for orders in Georgia, USA.  No sales tax for orders outside the State of Georgia.

WHAT IS YOUR RETURN POLICY?
You may return items within 10 days of receiving your order for a refund. Items returned must be in it's original condition in order for the refund can be processed.
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